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Claude · incident

Degraded performance on platform.claude.com and Claude for Microsoft Office 365

Provider lifecycle: monitoring

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Degraded performance
Provider incident confirmed

Claude Status has not marked this as resolved. The latest official update is shown first below.

Official timeline

Provider updates

2
  1. monitoring

    We are seeing success rates recover across affected services. Core inference and the API are not impacted.

    Affected: Claude Console (platform.claude.com), claude.ai

  2. investigating

    We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.

    Affected: Claude Console (platform.claude.com), claude.ai