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Jira Software · incident

Degraded performance affecting Jira Software and Jira Service Management

Provider lifecycle: monitoring

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Degraded performance
Provider incident confirmed

Jira Software Status has not marked this as resolved. The latest official update is shown first below.

Official timeline

Provider updates

2
  1. monitoring

    A mitigation has been deployed, and we are observing recovery across Jira Software and Jira Service Management issue views and boards. Our engineering teams are closely monitoring the environment to ensure sustained stability. We will provide another update once full resolution is confirmed or within 60 minutes.

    Affected: Viewing content

  2. investigating

    We are investigating reports of an issue affecting Jira Software and Jira Service Management. Affected users may experience errors or delays when loading issue views and viewing boards. We are working to identify the root cause and will provide an update as more information becomes available.

    Affected: Viewing content