Jira Software · incident

Disrupted JIRA availability in US East

Provider lifecycle: monitoring

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Major outage
Provider incident confirmed

Jira Software Status has not marked this as resolved. The latest official update is shown first below.

Official timeline

Provider updates

2
  1. monitoring

    Our teams have taken mitigation steps to reduce the impact and recovery among affected customers began at 16:15 UTC. We continue to investigate the root cause of the issue, and will share additional updates here as more information is available.

    Affected: Administration, Authentication and User Management, Automation for Jira, Create and edit, Marketplace, Mobile, Notifications, Purchasing & Licensing, Search, Signup, Viewing content

  2. investigating

    We are actively investigating reports of a service disruption affecting JIRA customers in US East. We will share updates here as more information is available.

    Affected: Administration, Authentication and User Management, Automation for Jira, Create and edit, Marketplace, Mobile, Notifications, Purchasing & Licensing, Search, Signup, Viewing content