Is Jira Software Authentication and User Management down?

The status Jira Software publishes for Authentication and User Management, on its own.

Operational

Official timeline

Active incidents naming this component

incidentDisrupted JIRA availability in US East
monitoring
Timeline →

Collected history

Past incidents

IgniteStatus has not collected an incident naming Authentication and User Management yet. That is the limit of this record, not a claim about Jira Software’s history.

Data confidence

Source & freshness

Source: Jira Software Status ↗
Collected: Sep 3, 2026, 4:37 PM UTC
Provider updated: Sep 3, 2026, 4:35 PM UTC

Jira Software publishes this component separately, so its status can differ from the overall one. Operational means no issue is currently reported for it, not proof that every user or region is unaffected.

While this is open

What should I check next?

Read the incident timeline. The provider updates say what is affected and what they have already ruled out.
Match the affected components against the calls your system actually makes before assuming this incident is yours.
Hold off on rolling back your own deploy. A rollback during a provider incident removes a variable you will want later.
Queue or fail over the work if you can. Aggressive retries against a degraded provider usually make the backlog worse.
Watch the timeline rather than polling the API. It updates as the provider posts, including the resolution.